Welcome Group Links and Resources for Remote Social Support
Together Project is proceeding with our Welcome Group program via remote volunteer on-boarding, training and matching support. In keeping with physical distancing requirements, we are asking our Welcome Group volunteers to avoid in-person interactions with their matched newcomer households until further notice.
Now more than ever, we believe that access to social connections is critical for vulnerable newcomers. We suggest that volunteers check in with matched refugee households more frequently, not less. You may want to call or send a WhatsApp message to your matched household every few days. It is important to ask questions, share information and be responsive to concerns. Together Project staff are here to help you so please reach out for guidance.
The Ministry of Education is providing financial support to parents to assist with the costs of educational resources during school and child care closures as a result of Ontario’s declared emergency to stop the spread of COVID-19.
Public schools will remain closed until May 31, 2020. As this date come closer, this decision will be re-evaluated based on public health advice.
This page offers a list of resources which can be used to help minimize those impacts and help get Toronto residents back on their feet.
Ontario Works provides money for food, shelter and other costs to people in financial need who meet the eligibility criteria. Applications for Ontario Works financial assistance is available online and by phone 416-338-8888.
If you have a disability and need help with your living expenses, you may be eligible for the Ontario Disability Support Program (ODSP). If you are not already receiving support from Ontario Works or the Ontario Disability Support Program, you can apply for emergency assistance online.
Learn about the temporary changes to residential rental processes, and where landlords and tenants can get more help. In response to the evolving COVID-19 (coronavirus) outbreak, no new eviction orders will be issued until further notice.
Information on economic support to individuals, families and businesses during COVID-19.
Canada is are providing up to an extra $300 per child through the Canada Child Benefit (CCB) for 2019-20.
Those who have stopped working because of COVID-19, the Canada Emergency Response Benefit (CERB) may provide temporary income support. The CERB provides $500 a week for up to 16 weeks.
A list of all city services impacted by the state of emergency in Toronto.
New food access supports and resources are available for seniors and other vulnerable people experiencing hardship related to COVID-19.
Ontario is waiving the three-month waiting period for Ontario Health Insurance Plan (OHIP) coverage. Additionally, the province will cover the cost of COVID-19 services for uninsured people who do not meet the criteria for OHIP coverage.
This tool has up-to-date service listings across Toronto, including ‘open’ Food Services and agencies. Additional layers and details are being updated daily by 211 Toronto and the City of Toronto.
Learn about the help you can get to raise your income or lower your expenses during the COVID-19 pandemic.
This page answers questions about the Canada Child Benefit, Canada Emergency Response Benefit, and family sponsorship in 10 languages.
The City of Toronto has introduced a chatbot to help residents and businesses with common COVID-19 questions.
A new one-time tax-free payment of $300 for seniors eligible for the Old Age Security (OAS) pension, with an additional $200 for seniors eligible for the Guaranteed Income Supplement (GIS).
Answer questions to get a customized list of benefits for which you may be eligible. The Benefits Finder may suggest benefits from federal, provincial or territorial governments, and does not collect or track your information. The more questions you answer, the more customized your results will be.
Rent relief is available to low-income households who are in rental arrears or need to move to more suitable housing. The Toronto Rent Bank Program, funded by the City of Toronto provides interest-free loans to cover rental arrears and rental deposits.
Students are learning at home — remote learning — because of COVID-19. Learning will take on a variety of forms and may include online learning, phone connections, assignments submitted by email, online classrooms, off-line tasks and more.
This page answers questions about student’s assessments, schedule and access to Wifi and devices.
This guide for students can help them understand their rights and expectations during remote learning. Some of the language and questions are for older students, but parents, and younger students can find the information helpful as well. There is also some resources for food, mental health and legal supports.
Experts offer advice about keeping others safe without giving up everything.
The land border between Canada and the U.S. closed to all non-essential travel at midnight Friday March 20 in an effort to stem the spread of the novel coronavirus.
The Canadian government has applied restrictions to air travel, effective March 18, 2020 and applied restrictions at the US border, effective March 21, 2020. Subject to limited exceptions, asylum-seekers who present themselves at a Canadian official land border post or who enter Canada irregularly in-between official land border posts will temporarily be sent back to the United States and be able to come back at the Canadian border once the measure is lifted.
For those who have a hearing scheduled before the Refugee Protection Division of the IRB, note that all hearings and appointments are postponed until further notice. You will receive a resumption notice 30 days before your new hearing date. At this time all in-person hearings are postponed until further notice.
The Immigration and Refugee Board of Canada front offices are closed. Effective immediately, in-person correspondence (hand-delivery) is no longer accepted.
The Immigration Refugee Board has allowed time extension for filing a notice of appeal and perfecting an appeal. If the deadline is on or after January 1, 2020, this date is extended until 30 days after the date of the resumption notice which will be posted on the IRB’s website.
The YMCA Newcomer Information Centre is now extending its services online. They offer One-on-One Live Chats providing customized settlement plans. Information and Referrals on Government Benefits, Immigration and Citizenship, Employment, Education and Training, Credential Assessment, Language Training, Health, Housing and much more. Various in-house and guest-speaker Webinars covering topics of Life in Canada, Study in Canada, and Work in Canada. Virtual Community Connection activities to networking and practice language skills. An Online Forum to post questions and get professional answers from our team of specialists.
This questionnaire is designed to help assess your risk factors for COVID-19 infection and to provide guidance on how to keep yourself, your family, and your community healthy.
A number of dedicated assessment centres have been established across Toronto to facilitate assessment and testing.
Cover Health is providing virtual care services to anyone in Ontario. They can serve most needs of patients all from the comfort of your home.
Telehealth Ontario is a free, confidential service you can call to get health advice or information. A Registered Nurse will take your call 24 hours a day, seven days a week.
Clients can self-refer to programs and find the appropriate supports needed to help cope with the stress, isolation and anxiety. Online iCBT (Internet-based Cognitive Behavioural Therapy) is supported by therapists and available in English and French.
This is a network of community members that are willing assist with delivering supplies and groceries to healthcare workers, those with disabilities, compromised immune systems, accessibility barriers, and the elderly, across the GTA.
A page for older adults and people with chronic medical conditions or weakened immune systems.
The following are options for accessing free or low cost Internet in Toronto.
This is a program for subsidized tenants and members of housing partners. High speed internet for $9.99 per month. No credit checks, free installation, free modem rental. Call 1-866-689-0758 to ask if you qualify and register.
Anyone in Toronto with a valid email address can go to a Wireless Toronto location – see map. Use your device to connect to the network called wirelesstoronto.
Free Internet Hotspots In Public Spaces
Anyone in Toronto can connect to free internet hotspots at specific locations around the city.
SHAW: Dundas & Victoria Street (northwest corner) – Shaw Go network – no login
BELL: Indigo, McDonald’s, Tim Horton’s – can use even if they are closed
TELUS: Toronto Coach Terminal, 610 Bay Street
Find supplementary resources for elementary and secondary students to practice math and literacy skills and learn at home.
With kids at home and parents looking for educational activities, many of our favorite authors are offering online read-alouds and activities on social media.
Right now, kids everywhere can instantly stream a collection of stories, including titles across six different languages on Audible for free.
The Social Distancing Festival is an online artist’s community made to celebrate and showcase the work of the many artists around the world who have been affected by the need for social distancing that has come about due to the spread of Coronavirus (COVID-19).
Daily projects by grade level to keep kids busy, reading, thinking and learning.
BrainPop is a group of educational websites with over 1,000 short animated movies for students in grades K-12, together with quizzes and related materials, covering the subjects of science, social studies, English, math, engineering and technology, health, and arts and music.
Tynker is an educational programming platform aimed at teaching children how to make games and programs.
8000+ video chat classes for K-12 science, art, mindfulness, english, social studies, life skills, and more!
Khan Academy offers practice exercises, instructional videos, and a personalized learning dashboard that empower learners to study at their own pace in and outside of the classroom. Classes in math, science, computer programming, history, art history, economics, and more.
Explore live radio by rotating a 3D globe.
14 international museums providing virtual tours right now.
Explore images and videos from space missions over the years.
Easy-to-use library with hundreds of practical eBooks on soft skills and personal development. Free for students.
Watch free television and movies in Arabic.
64 free courses available on topics including business, health, programming, humanities, religion, and science.
Free, high-quality recreation, active living, arts and culture activities for all ages to enjoy while staying, playing, and learning at home. Sort by audience for different target age groups – many activities are for everyone.
Arts@Home brings Toronto’s arts sector together for you—delivered straight to your home. Many of Toronto’s leading arts organizations are reaching beyond traditional practice to come together and freely share digital content that bring the arts home for you.
Over 100 free live K-12 classes available all day long intended to help parents fill their children’s day with enriched learning. Some popular classes are “Intro to Spanish for Kids”, “Coolest Women in History”, “Java Programming Basics”, and “The Story of Your Favourite Fairy Tales”.
Free half-day summer camps will be a week-long, with enrichment-based classes in subjects like foreign languages, chess, theatre, coding, Minecraft, how to be a detective, photography and more. There are 200 camps scheduled for the summer.
These resources from the Toronto Public Library can help newcomers practice English. A library card is needed to access all these resources. If you do not have a library card, you can sign up online for an Instant Digital Card here.
This is a page dedicated to providing as many multilingual resources related to COVID-19 as possible. Users can access a range of information in 50 languages (and counting)